At SJ Photography and Marketing, we make the process simple and tailored to your needs. First, we’ll have an initial consultation to understand your vision, brand goals, and specific design or photography needs. Once the plan is in place, we’ll begin the creative process, providing you with drafts or proofs along the way for feedback. After revisions, we’ll deliver the final product, whether it’s a custom design, marketing material, or photography project.

Design timelines depend on the complexity of the project. Typically, small design requests (e.g., social media graphics, flyers) take about 3-5 business days. Larger projects, such as branding packages or websites, may take 1-3 weeks. We'll provide a timeline estimate during our initial consultation to ensure everything meets your deadline.

Because our services are custom and tailored to each client, refunds are not typically offered once the design or photography process has started. However, we are committed to ensuring your satisfaction and will work with you to make revisions or adjustments to meet your expectations. If there are any issues, please reach out so we can resolve them as quickly as possible.